Frequently Asked Questions

Below are our most asked questions. If you do not find an answer to your question below.

Please contact us by phone or email and we would be happy to answer any questions that you may have.

Click on a question below to expand the answer.

Orders can be either placed on line via our website at www.ballooncelebrations.com.au or feel free to discuss your options with one of our friendly team members on 1300 761 152

Latex balloons can last anywhere from 8 – 10 hours from the time of inflation.

We can treat your balloons with a substance called hi float which will increase this time to 2 – 3 days for an additional cost.

Yes, we offer same day delivery service for orders placed up until 10:30am for the Brisbane Metro area and until 3pm for Gold Coast orders.

An email will be sent to you advising that delivery has taken place. Sometimes this can be up to an hour after delivery. You can also request that the delivery driver send you a text message to a provided mobile phone number when delivery has taken place.

The cost of a balloon bouquet varies depending on the balloons you choose. Balloon Celebrations has a minimum order of $30 for all deliveries. All detailed costs are outlined clearly with GST on our website.

Our friendly delivery personnel will contact you to arrange alternate options or obtain approval to contact the recipient.

Unfortunately if we are unable to deliver or leave the balloons in a safe place a re delivery charge may occur.

We will contact in the event that this happens.

Coupon code on checkout is available. Delivery costs are not included in any coupons.

HI-FLOAT balloon treatment is a solution of a plastic material dissolved in water. It forms a coating inside latex balloons that greatly reduces helium or air loss.

With ULTRA HI-FLOAT, party decorations can be prepared a day ahead of time, and balloon bouquets will float for several days.

Helium-filled latex balloons float 25 times longer on average with ULTRA HI-FLOAT, and air-filled latex balloons maintain full size for over one month with ULTRA HI-FLOAT.

HI-FLOAT is very safe. It is nontoxic, non-irritating, noncorrosive, nonflammable and biodegradable. It is similar to the glue on the back of postage stamps.

Yes, please contact us should you wish to pick up your order and we will provide you with the address.

At Balloon Celebrations we love a challenge, give us a call or send us a picture of what you are after and we will endeavor to help with your specific requirements.

Latex balloons are produced from the milky sap of the rubber tree, Hevea brasilliensis. The latex is collected in buckets, as it drips from harmless cuts in the bark. The use of latex balloons and other products, such as surgical gloves, make rubber trees economically valuable, which discourages people from cutting them down.

Latex is a 100-percent natural substance that breaks down both in sunlight and water. The degradation process begins almost immediately. Oxidation, the “frosting” that makes latex balloons look as if they are losing their color, is one of the first signs of the process.

Research shows that under similar environmental conditions, latex balloons will biodegrade at about the same rate as a leaf from an oak tree.

Often latex balloons are released either on purpose or accidentally.

Research shows that most of these latex balloons—the ones that are well-tied and have no structural flaws—rise to an altitude of about five miles, where they freeze, breaking into spaghetti-like pieces that scatter as they return to earth.

While we do know that animals occasionally eat these soft slivers of rubber, the evidence indicates that pieces ultimately pass through the digestive system without harming the animal.

It is important that consumers be aware of suffocation hazards to children under eight years old — who may choke or suffocate on uninflated or broken balloons.

We recommend:

  • Adult supervision is required.
  • Keep uninflated balloons away from children.
  • Discard broken balloons at once.